A question ? Need help ?

Contact us using the form below. But first, take a look at the most frequently asked questions!

0

If you just fell for one of our Breastfeeding bra, one Maternity swimsuit or Maternity pajama, just let yourself be led to place your order. Once your order placed, you will be receiving a confirmation email as well as a tracking number.

1

Once your shopping is over, just click on your shopping cart. After having entered your information, you can type your promotional code within the dedicated square and click “apply”.

2

My discount cart did not work on my shopping cart, what to do?
Several reasons are possible in that failure:

- A spelling mistake in the Promotional code
You did not click on the Apply button
The code may have expired, If it is, you’ll find a message telling you that the code is invalid

3

No worries! You just have to go on “Lost Password” page and you will rapidly be receiving an email allowing you to change password.

4

If you are willing to delete your account, please contact us through this form.

5

We are committed to respecting our users’ private life and details. You can find within our Legal notice how do we collect, treat and protect your data and why.

6

If you want to change your customer information, Contact us through this form.

7

Once your order validated, is sent to the server with all details filled in during its input. If your order has not been sent, we will be able to add a delivery address or a product size. As our logistic team is extremely reactive, we will answer you back as soon as possible, feel free contacting our team at sav@cachecoeur.com

8

Yes, we do deliver all moms-to-be everywhere in the world! (subject to exceptions – feel free to contact us back through our chat to check a country in particular)

9

You can easily find all information here: Delivery and Return

10

When your order is shipped, you will receive an email with the tracking number of your package

11

Go to “MyAccount” page then choose “address book”: you can change the delivery address of the next order.

12

We offer two payment methods:
-Bank cards (visa, MasterCard)
-PayPal

13

It's often difficult to choose the size of maternity underwear, which is why we design one Size guide. Simple and practical, no longer deceive yourself.

14

Cache Coeur is the Bra fitting maternity and breastfeeding specialist. All Cache Coeur products are designed and conceived to adapt to the morphological evolution of your pregnancy. The bra cup is made from a stretch material to allow you to take up to one cup size during your pregnancy. Each bra also has a stapling system with 4 adjustment positions to allow you to take a up to one size around the back while maintaining the balance necessary to properly support your breasts. The maternity and nursing bra is one of the most progressive products, we recommend that you select the recommended size for you thanks to our Fitting guide. We may recommend you choose another bra with an upper size for the end of your pregnancy and for your breastfeeding.

15

Because some people prefer to shop in stores, Cache Coeur articles can be found all over the world: please feel free to ask for the store locator function through our chat.

16

An article or an article size that you wish to purchase is out of stock? On some references, a replenishment can be planned so feel free to contact us back through contact@cachecoeur.com for any further information.

17

You definitely love your Cache Coeur products, you wore them all years long (during pregnancy or not) and you notice they’ve been damaged through time? If it is repriable, well be hapy to help you altering that prodct. The cost of this service is 10 euros, including modification and re shipment of your product. It is still your responsibility to return the product to our workshop. If you want to use this service, please send an email to Contact @ cachecoeur.com And some photos of your products

18

All the information is here: Delivery and return

19

The reimbursement of returned items at the invoiced price is made as soon as possible and at the latest within 14 days of receipt of your return. Once the products have been received, checked and accepted by our logistics team, the reimbursement of the products can be made. It will be made using the payment method used to pay for your order

20

If you don't find the answer to the question, please go to Form contact Or through our chat, we will get back to you as soon as possible

21

You are a photographer, a mannequin, you are representing a brand or an inlfuencer? Send us an e-mail via this contact form

22

Do you want your customers to discover hidden products? Send us an email Contact form Check "major". Our sales team will be back for you soon

23

Do you want to join a young and energetic team in Brest? We have been looking for talents who can make the hidden heart shine! Send your application to Contact @ cachecoeur.com , we will seriously consider your application and reply to you as soon as possible

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