Do you have a question? Do you need help?
Contact us through the form below. But before, take a look at the most frequently asked questions!
When you've fallen in love with a nursing bra, a maternity swimsuit, or even a maternity pajama, let yourself be guided to place your order. Once your order is placed, you will receive a confirmation email along with a tracking number.
Once you've finished shopping, go to your basket. When you enter your details, you can enter the promotional code in the box provided and click ‘Apply’.
Several possible reasons for the failure of your promo code:
1. The promo code is misspelled.
2. You haven’t clicked the "Apply" button.
3. The promo code may have expired. If that’s the case, a message will appear indicating that the code is invalid.
No need to worry! Just go to the ‘Forgot your password?’ page, and you'll be sent an e-mail shortly with instructions on how to change your password.
If you wish to delete your customer account, contact us via this form.
Nous nous engagons à respecter la vie privée de nos utilisateurs, vous trouverez dans nos mentions légales comment vos données personnelles sont recueillies, traitées et protégées ainsi que leurs finalités.
If you wish to modify your customer information, contact us via this form.
Votre commande, une fois validée, est expédiée avec les informations enregistrées à la saisie. Si toutefois, votre commande n'a pas été expédié, nous pourrons ajuster une adresse de livraison ou la taille d'un produit. Notre équipe logistique étant très réactive, nous répondrons dans la mesure du possible à votre demande, N’hésitez pas à nous écrire à sav@cachecoeur.com
Yes, we deliver to mums-to-be all over the world (with a few exceptions - don't hesitate to contact us via our chat to check a particular country).
Toutes les infos sont ici : Delivery & Returns
When your order is dispatched, you will receive an email with the tracking number for your parcel.
Go to ‘my account’ then ‘Address book’: you can change your delivery address for future orders.
We offer you 2 payment methods to complete your order:
- By credit card (Visa, MasterCard)
- By PayPal
Choosing the right maternity lingerie size is often tricky, which is why we’ve created a simple and practical size guide to help you get it right every time.
Cache Coeur is the maternity and breastfeeding specialist. All Cache Coeur products are designed to adapt to the changing shape of your pregnancy. The bra cup is made from a stretch material to allow you to increase your cup depth during your pregnancy. Each bra also has a hook-and-loop system with 4 adjustment positions to allow you to increase your back size while maintaining the balance you need to support your breasts. Pregnancy and nursing bras are one of the most versatile products, so we recommend that you take the size recommended in our sizing guide. We recommend that you take an extra bra one size up for the end of your pregnancy and for breastfeeding.
Because some people prefer to choose in shop, Cache Cœur is present all over the world: don't hesitate to ask for the points of sale in your town via our chat.
Is a product or size you want out of stock? We may be able to restock certain products. Please email contact@cachecoeur.com for more information.
You love your Cache Cœur products and they've followed you over the years (pregnancy or not), but they've suffered from the passage of time and are damaged? If it's repairable, we'll be happy to touch up your damaged product. The cost of this service is €10, which takes into account the reworking and re-shipment of your product. You are responsible for returning the product to our repair workshop. If you would like to take advantage of this service, send an email to contact@cachecoeur.com with a few photos of your product.
All the information is here: Shipping & Returns
Items returned at the invoiced price will be reimbursed as soon as possible and no later than 14 days following receipt of your return. Once the products have been received, checked and accepted by our logistics team, the products can be refunded. This will be done using the same method of payment that was used to pay for your order.
If you haven't found the answer to your question, send us an email via the contact form or via our chat, and we'll get back to you as soon as possible.
Are you a brand, photographer, model or influencer? Send us an email using the contact form.
Would you like to introduce Cache Cœur products to your customers? Send us an email via the contact form and check the "Professional" box. Our sales team will get back to you shortly.
Would you like to join a young, dynamic team in Brest? We're always on the lookout for talented people to help Cache Coeur shine! Send your application to contact@cachecoeur.com and we'll look at it carefully and get back to you as soon as possible.